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The Revolt of The Public and the Crisis of Authority in the New Millennium
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THE PUBLIC OF
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It is composed of amateurs, and it has fractured into vital communities, each clustered around an “affair of interest” to the group.

This is what I mean when I use the word “public.”

Now, authority, which is a bit more like beauty: we know it when we see it. Authority pertains to the source. We believe a report, obey a command, or accept a judgment because of the standing of the originator. At the individual level, this standing is achieved by professionalization. The person in authority is a trained professional. He’s an expert with access to hidden knowledge. He perches near the top of some specialized hierarchy, managing a bureaucracy, say, or conducting research. And, almost invariably, he got there by a torturous process of accreditation, usually entailing many years of higher education.

Persons in authority have had to jump through hoops of fire to achieve their lofty posts—and feel disinclined to pay attention to anyone who has not done the same.

Lasting authority, however, resides in institutions rather than in the persons who act and speak on their behalf. Persons come and go—even Walter Cronkite in time retired to utter trivialities—while institutions like CBS News transcend generations. They are able to hoard money and proprietary data, and to evolve an oracular language designed to awe and perplex the ordinary citizen. A crucial connection, as I said earlier, exists between institutional authority and monopoly conditions: to the degree that an institution can command its field of play, its word will tend to go unchallenged. This, rather than the obvious asymmetry in voice modulation, explains the difference between Cronkite and Katie Couric.

With this rough sketch in hand, I’m ready to name names. When I say “authority,” I mean government—office-holders, regulators, the bureaucracy, the military, the police. But I also mean corporations, financial institutions, universities, mass media, politicians, the scientific research industry, think tanks and “nongovernmental organizations,” endowed foundations and other nonprofit organizations, the visual and performing arts business. Each of these institutions speaks as an authority in some domain. Each clings to a shrinking monopoly over its field of play.

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