Turkle’s interviewees describe themselves in ways that rub up against Turkle’s own concerns with separation and individuation. For example, a nurse, tired after eight hours at work and a second shift at home, says that she logs onto Facebook and feels less alone. A college junior explains, “I feel that I am part of a larger thing, the Net, the Web. The world. It becomes a thing to me, a thing I am part of. And the people, too. I stop seeing them as individuals, really. They are part of this larger thing.”<sup>50</sup> The student’s words here resonate with a line from Félix Guattari: “The collective engagement is at once the subject, the object and the expression. No longer is the individual always the reference point for the dominant significations.”<sup>51</sup> The college junior feels himself and others to be part of a larger collectivity such that viewing himself and others as separate, as individuals, makes no sense; it loses the connection that arises through their mutual engagement.
For Turkle, though, connectivity is so pathological that she depicts it biochemically, as an addiction. Her argument relies on Mihaly Csikszentmihalyi’s work on “flow.” Most references to flow are positive, descriptions of a desirable experience of focus, involvement, and immersion. Turkle’s, however, is critical: “In the flow state, you are able to act without self-consciousness” (as I describe below and explore in greater detail in the next chapter, this absence of self-consciousness is an attribute crowd theorists associate with being in a group, mass, or crowd). For Turkle, acting without self-consciousness is a problem because “you can have it when texting or e-mailing or during an evening on Facebook” (again, the use of the second person pronoun points to Turkle’s attempt to implicate us in practices that are threatening and must be combatted).<sup>52</sup> Melding game and life, that is, actual games like World of Warcraft, with email and Facebook, Turkle explains, “When online life becomes your game, there are new complications. If lonely, you can find continual connection. But this may leave you more isolated, without real people around you. So you may return to the Internet for another hit of what feels like connection.”<sup>53</sup> She uses neurochemistry to justify the language of addiction:
Our neurochemical response to every ping and ring tone seems to be the one elicited by the “seeking” drive, a deep motivation of the human psyche. Connectivity becomes a craving; when we receive a text or an e-mail, our nervous system responds by giving us a shot of dopamine. We are stimulated by connectivity itself. We learn to require it, even when it depletes us.<sup>54</sup>
Turkle’s pathologizing treatment of connectivity blurs interaction with machines— phones, computers—with interactions with people. Our brains react to sounds by releasing—injecting—dopamine. But rather than this reaction being a valuable reinforcement of our connections with others, it is a dangerous stimulant that we crave. Would happy neurochemical responses to seeing people face-to-face be similarly suspect? Is the thrill of contact with others at a party, in a rally, at a concert, or in a crowd also at risk of becoming a craving insofar as such intense and demanding contact might also deplete us?
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