{"resolved":true,"match_type":"uuid","source_type":"original_book","book_id":"7849bdaa-511d-4943-bbd6-e5f93c32627e","title":"规则的悖论 想象背后的技术、愚笨与权力诱惑 = The Utopia of Rules On Technology, Stupidity, and the Secret Joys of Bureaucracy","author":null,"edition":null,"publisher":null,"year":null,"isbn":null,"requested_by":"printed_page","book":{"source_type":"original_book","book_id":"7849bdaa-511d-4943-bbd6-e5f93c32627e","id":"7849bdaa-511d-4943-bbd6-e5f93c32627e","uuid":"7849bdaa-511d-4943-bbd6-e5f93c32627e","title":"规则的悖论 想象背后的技术、愚笨与权力诱惑 = The Utopia of Rules On Technology, Stupidity, and the Secret Joys of Bureaucracy","normalized_title":"规则的悖论想象背后的技术愚笨与权力诱惑theutopiaofrulesontechnologystupidityandthesecretjoysofbureaucracy","author":null,"edition":null,"publisher":null,"year":null,"isbn":null,"isbns":[],"parsed":true,"ai_readable":true,"document_type":"book","page_count":236,"navigation_url":"https://workshop.closeclaw.top/ai/book/7849bdaa-511d-4943-bbd6-e5f93c32627e","title_url":"https://workshop.closeclaw.top/ai/title/%E8%A7%84%E5%88%99%E7%9A%84%E6%82%96%E8%AE%BA%20%E6%83%B3%E8%B1%A1%E8%83%8C%E5%90%8E%E7%9A%84%E6%8A%80%E6%9C%AF%E3%80%81%E6%84%9A%E7%AC%A8%E4%B8%8E%E6%9D%83%E5%8A%9B%E8%AF%B1%E6%83%91%20%3D%20The%20Utopia%20of%20Rules%20On%20Technology%2C%20Stupidity%2C%20and%20the%20Secret%20Joys%20of%20Bureaucracy","fixed_page_url_template":"https://workshop.closeclaw.top/ai/book/7849bdaa-511d-4943-bbd6-e5f93c32627e/page/{printed_page}","path_api_url_template":"https://workshop.closeclaw.top/api/ai/book/7849bdaa-511d-4943-bbd6-e5f93c32627e/page/{printed_page}","read_url":"https://workshop.closeclaw.top/api/ai/read/7849bdaa-511d-4943-bbd6-e5f93c32627e","page_url":"https://workshop.closeclaw.top/api/ai/books/7849bdaa-511d-4943-bbd6-e5f93c32627e/page","search_url":"https://workshop.closeclaw.top/api/ai/books/7849bdaa-511d-4943-bbd6-e5f93c32627e/search"},"page":{"printed_page":140,"pdf_page":139,"physical_index":139,"physical_index_base":0,"printed_page_status":"recognized","page_sha256":"6ba20f16a5bcdc13d02ca56de0050ca110ee23ea303c597007d2289d53ef26d9"},"chapter":"第三章 规则的乌托邦，或为什么我们终究还是喜欢官僚制","content":"回头看去，所有这些邮政乌托邦幻想，往好了说，显得挺别致的。我们今天一提国营邮政系统，主要联想到的都是我们本不想要却送上门的东西：水电费账单、透支提醒、邮购商品目录、拉票、抽奖、陪审团传召、税务审计、过时不候的信用卡推广和慈善募捐。至于邮政雇员在美国人心目中的普遍形象，则变得越来越不堪。但这一切并非事出无因。这缘于有意为之的政策选择。自20世纪80年代以来，在立法者的牵头下，政府系统性地从邮局回撤资金，并鼓励私人资金取而代之，这是一项持续至今的运动的一部分，旨在说服美国人认为政府并不真的靠得住。<sup>10</sup>结果，邮政服务迅速成为一切国家官僚机构过错的代名词：层出不穷的新闻报道中出现的罢工、染上毒瘾的工人、堆满多年未投递的邮件的房子，当然，最著名的还是每隔一阵就有雇员“发邮疯”（gopostal）<sup>[1]</sup>，朝经理、同事、警察或普通民众开火。事实上，我能找到的唯一用到“邮政化”这一术语的当代文献，就是一篇关于工作场所暴力的文章——美国公司的邮政化，谴责暴力袭击老板和同事的流行病是如何从公共部门蔓延到私营公司的。\n\n有一本引人入胜的书，书名为《发邮疯：暴怒、谋杀和叛乱，从里根的工作场所到克林顿的哥伦拜恩及至其他》（Going Postal:Rage,\n\n140","previous_page":139,"next_page":141}