{"resolved":true,"match_type":"uuid","source_type":"original_book","book_id":"7849bdaa-511d-4943-bbd6-e5f93c32627e","title":"规则的悖论 想象背后的技术、愚笨与权力诱惑 = The Utopia of Rules On Technology, Stupidity, and the Secret Joys of Bureaucracy","author":null,"edition":null,"publisher":null,"year":null,"isbn":null,"requested_by":"printed_page","book":{"source_type":"original_book","book_id":"7849bdaa-511d-4943-bbd6-e5f93c32627e","id":"7849bdaa-511d-4943-bbd6-e5f93c32627e","uuid":"7849bdaa-511d-4943-bbd6-e5f93c32627e","title":"规则的悖论 想象背后的技术、愚笨与权力诱惑 = The Utopia of Rules On Technology, Stupidity, and the Secret Joys of Bureaucracy","normalized_title":"规则的悖论想象背后的技术愚笨与权力诱惑theutopiaofrulesontechnologystupidityandthesecretjoysofbureaucracy","author":null,"edition":null,"publisher":null,"year":null,"isbn":null,"isbns":[],"parsed":true,"ai_readable":true,"document_type":"book","page_count":236,"navigation_url":"https://workshop.closeclaw.top/ai/book/7849bdaa-511d-4943-bbd6-e5f93c32627e","title_url":"https://workshop.closeclaw.top/ai/title/%E8%A7%84%E5%88%99%E7%9A%84%E6%82%96%E8%AE%BA%20%E6%83%B3%E8%B1%A1%E8%83%8C%E5%90%8E%E7%9A%84%E6%8A%80%E6%9C%AF%E3%80%81%E6%84%9A%E7%AC%A8%E4%B8%8E%E6%9D%83%E5%8A%9B%E8%AF%B1%E6%83%91%20%3D%20The%20Utopia%20of%20Rules%20On%20Technology%2C%20Stupidity%2C%20and%20the%20Secret%20Joys%20of%20Bureaucracy","fixed_page_url_template":"https://workshop.closeclaw.top/ai/book/7849bdaa-511d-4943-bbd6-e5f93c32627e/page/{printed_page}","path_api_url_template":"https://workshop.closeclaw.top/api/ai/book/7849bdaa-511d-4943-bbd6-e5f93c32627e/page/{printed_page}","read_url":"https://workshop.closeclaw.top/api/ai/read/7849bdaa-511d-4943-bbd6-e5f93c32627e","page_url":"https://workshop.closeclaw.top/api/ai/books/7849bdaa-511d-4943-bbd6-e5f93c32627e/page","search_url":"https://workshop.closeclaw.top/api/ai/books/7849bdaa-511d-4943-bbd6-e5f93c32627e/search"},"page":{"printed_page":20,"pdf_page":19,"physical_index":19,"physical_index_base":0,"printed_page_status":"recognized","page_sha256":"ed91a2dcdb1ac7d583a475989d804659b2fb7c205f6535089dc6ce426b7b6bae"},"chapter":"规则的悖论","content":"“官僚”就是“公务员”的同义词，这种印象可追溯到20世纪30年代的新政时期，也是在那时，普通人首次在生活中大量见识到了官僚体制和技术。但事实上，罗斯福新政的施行者一上来就与律师、工程师以及福特、可口可乐或宝洁等公司雇用的企业官僚密切合作，大量吸纳了他们的做派，而随着20世纪40年代美国切换为战时状态，庞大的美国军方官僚机构也出现了类似的转向。当然，自那以后的美国始终没能真正脱离战时状态。尽管如此，借由这些方式，“官僚”一词几乎成了公务员专属；中层经理人和军官哪怕成天坐在办公桌前填表和归档，也不太会被视作官僚。（警察或国家安全局雇员同样不会被当成官僚。）\n\n\\*\\*\\*\n\n在美国，公私之间一向界限模糊。就比如美国军方出了名的旋转门现象——管采购的高级官员最后往往进了军事合同承包公司的董事会。在更广的层面上，打着军事之名保护某些本国产业、发展其他产业，这使得美国政府可以推行苏联式的产业计划却无须承认。毕竟，从维持一定数量的钢铁厂到从事建设互联网的初级研究，几乎一切都可以打着军备的旗号。鉴于这类计划是通过军事官僚和企业官僚的联盟来实施的，它还是不会被视作官僚行为。\n\n尽管如此，随着金融业的崛起，情况有了质变——人们几乎已经说不出何为公、何为私了。这不仅缘于众所周知的将一次性政府职能外包给私营企业的做法，最重要的在于私营企业自身形成的运作方式。我举个例子吧。几周前，我跟美国银行通了好几个小时的电话，想要弄明白如何从海外访问我的账户信息。全程涉及与四名不同的业务代表交谈，其间两次被推给不存在的号码，三次听人长篇大论解释复杂的霸王条例，以及两次更改各种电脑系统里的旧地址和电话号码未果。换句话说，这就是官僚式踢皮球的最佳写照。（一通折腾下来，我还是没能访\n\n20","previous_page":19,"next_page":21}