{"resolved":true,"match_type":"uuid","source_type":"original_book","book_id":"8775e0ee-45b3-49e0-9051-2909d31de8ea","title":"数字工厂","author":null,"edition":null,"publisher":null,"year":null,"isbn":"9787523600474","requested_by":"printed_page","book":{"source_type":"original_book","book_id":"8775e0ee-45b3-49e0-9051-2909d31de8ea","id":"8775e0ee-45b3-49e0-9051-2909d31de8ea","uuid":"8775e0ee-45b3-49e0-9051-2909d31de8ea","title":"数字工厂","normalized_title":"数字工厂","author":null,"edition":null,"publisher":null,"year":null,"isbn":"9787523600474","isbns":["9787523600474"],"parsed":true,"ai_readable":true,"document_type":"book","page_count":281,"navigation_url":"https://workshop.closeclaw.top/ai/book/8775e0ee-45b3-49e0-9051-2909d31de8ea","title_url":"https://workshop.closeclaw.top/ai/title/%E6%95%B0%E5%AD%97%E5%B7%A5%E5%8E%82","fixed_page_url_template":"https://workshop.closeclaw.top/ai/book/8775e0ee-45b3-49e0-9051-2909d31de8ea/page/{printed_page}","path_api_url_template":"https://workshop.closeclaw.top/api/ai/book/8775e0ee-45b3-49e0-9051-2909d31de8ea/page/{printed_page}","read_url":"https://workshop.closeclaw.top/api/ai/read/8775e0ee-45b3-49e0-9051-2909d31de8ea","page_url":"https://workshop.closeclaw.top/api/ai/books/8775e0ee-45b3-49e0-9051-2909d31de8ea/page","search_url":"https://workshop.closeclaw.top/api/ai/books/8775e0ee-45b3-49e0-9051-2909d31de8ea/search"},"page":{"printed_page":72,"pdf_page":76,"physical_index":76,"physical_index_base":0,"printed_page_status":"recognized","page_sha256":"f0218f5be068e016a3ad2407802fada691c9846e22b0fdcdc8109f56377323d2"},"chapter":"第1章","content":"“最后一英里”中的劳动力\n\n尽管在自动化方面进行了各种尝试，“最后一英里”服务仍然是物流行业中劳动密集程度最高的环节。从事这项工作的劳动力的地位介于新兴的物流行业和所谓的零工经济的交汇处，为分析当前生产、流通和消费的转型提供了关键切入点。配送部门的劳动力作为供应链中最重要、最昂贵的环节之一，一直肩负着巨大的压力，其特点是灵活且不稳定的工作安排，要受到动态变化的影响。\n\n在这个问题上，有两个方面特别重要。第一，通过数字技术，劳动组织和控制的新形式已经扩展到交付任务。和其他工作领域一样，交付任务越来越具有算法管理、劳动标准化、技术评估以及强化监督的特点。第二，在劳动过程日益规范的同时，劳动关系中的合同和法律部分更加灵活。特别是物流部门——尤其是交付环节——始终以外包、分包和临时劳动合同为特征。但随着零工经济的出现，这一过程被放大并加强。由于许多重要的零工经济公司（比如优步、户户送、Foodora）都有自营的交付和运输服务，平台劳动力已成为该行业劳动关系转变的重要工具。亚马逊通过Flex项目开启了交付产品的零工经济平台。参与“最后一英里”服务的劳动力与配送中心的劳动力有着许多相似之处：一方面是数字化管理、标准化和严密的监控，另一方面是不稳定性和灵活性。亚马逊的快递司机必须和DHL、UPS之类的市场领导者的司机竞争。后者的驾驶员证明，数字泰勒主义并不局限于配送中心，而是在物流部门中无处不在。\n\n1数字工厂1\n\n072","previous_page":71,"next_page":73}