{"resolved":true,"match_type":"uuid","source_type":"original_book","book_id":"93d97921-01f1-48cb-976b-1fe80778bb33","title":"后工作时代：平台资本主义时代的劳动力","author":null,"edition":null,"publisher":null,"year":null,"isbn":"9787532792511","requested_by":"printed_page","book":{"source_type":"original_book","book_id":"93d97921-01f1-48cb-976b-1fe80778bb33","id":"93d97921-01f1-48cb-976b-1fe80778bb33","uuid":"93d97921-01f1-48cb-976b-1fe80778bb33","title":"后工作时代：平台资本主义时代的劳动力","normalized_title":"后工作时代平台资本主义时代的劳动力","author":null,"edition":null,"publisher":null,"year":null,"isbn":"9787532792511","isbns":["9787532792511"],"parsed":true,"ai_readable":true,"document_type":"book","page_count":145,"navigation_url":"https://workshop.closeclaw.top/ai/book/93d97921-01f1-48cb-976b-1fe80778bb33","title_url":"https://workshop.closeclaw.top/ai/title/%E5%90%8E%E5%B7%A5%E4%BD%9C%E6%97%B6%E4%BB%A3%EF%BC%9A%E5%B9%B3%E5%8F%B0%E8%B5%84%E6%9C%AC%E4%B8%BB%E4%B9%89%E6%97%B6%E4%BB%A3%E7%9A%84%E5%8A%B3%E5%8A%A8%E5%8A%9B","fixed_page_url_template":"https://workshop.closeclaw.top/ai/book/93d97921-01f1-48cb-976b-1fe80778bb33/page/{printed_page}","path_api_url_template":"https://workshop.closeclaw.top/api/ai/book/93d97921-01f1-48cb-976b-1fe80778bb33/page/{printed_page}","read_url":"https://workshop.closeclaw.top/api/ai/read/93d97921-01f1-48cb-976b-1fe80778bb33","page_url":"https://workshop.closeclaw.top/api/ai/books/93d97921-01f1-48cb-976b-1fe80778bb33/page","search_url":"https://workshop.closeclaw.top/api/ai/books/93d97921-01f1-48cb-976b-1fe80778bb33/search"},"page":{"printed_page":68,"pdf_page":72,"physical_index":72,"physical_index_base":0,"printed_page_status":"recognized","page_sha256":"84bee00c4fb84791cd4bce55793fff027fa2d576817626a897c8b0f3933fb11c"},"chapter":"第三章作为服务的人类","content":"再举一例，令人恐惧（或崇拜）的管理自动化，实际上是将完整的工作分解为各种任务—一些任务由机器完成，另一些由工人完成。例如，人们对优步进行批评的普遍理由是，该公司已经完全用算法取代了经理。而事实上，大部分管理职责由算法和Appen等平台上的大量工人分摊完成。因此，公司管理完全成为一种陌生的事物。出租车公司的管理者通常必须监督众多司机，确保他们在路上是安全的，而且确保他们提供的身份信息是真实的，以及确保其他一些情况。优步一直在努力解决司机身份识别问题，尤其是因为它使用的面部识别软件很容易出错。或许司机剃了胡须或剪了新发型，就会导致他们的日常身份验证无法与其记录的身份证照片相匹配，从而被系统标记为危险。[1]因为算法无法评估司机的可信度，优步会自动向Appen等平台发送验证任务。〔2]接受任务的工人有30秒的时间来验证司机是不是他们所说的人。如果工人的判定是“是”，则行程继续；如果是“否”，则行程取消，司机账户被锁定。在不到一分钟的时间里，这名工人间接扮演了优步管理者的角色，实际上是在这一劳动过程中负责监督并就公司的工作流程做出决策的算法。\n\n(1) 雷蒙·威廉斯将文化描述为构成“生活方式”的物质，参见Raymond Williams, Marxism and Literature, Oxford University Press, 1986, p. 19。关 于Lionsbridge平台上的数据工人承担的任务的更加详细的描述，参 见 Paola Tubaro, Antonio A. Casilli, and Marion Coville, \"The Trainer, the Verifier, the Imitator: Three Ways in Which Human Platform Workers Support Artificial Intelligence\", Big Data and Society, January 2020, p. 6。\n\n68","previous_page":67,"next_page":69}