{"resolved":true,"match_type":"uuid","source_type":"original_book","book_id":"ce325a04-5bc9-4819-a776-439d90410b32","title":"Migrant Labour in the Gig Economy The Intersection of Migrant Labour, Platform Capitalism, and Resistance","author":null,"edition":null,"publisher":null,"year":null,"isbn":"9783031912610","requested_by":"printed_page","book":{"source_type":"original_book","book_id":"ce325a04-5bc9-4819-a776-439d90410b32","id":"ce325a04-5bc9-4819-a776-439d90410b32","uuid":"ce325a04-5bc9-4819-a776-439d90410b32","title":"Migrant Labour in the Gig Economy The Intersection of Migrant Labour, Platform Capitalism, and Resistance","normalized_title":"migrantlabourinthegigeconomytheintersectionofmigrantlabourplatformcapitalismandresistance","author":null,"edition":null,"publisher":null,"year":null,"isbn":"9783031912610","isbns":["9783031912610","9783031912627"],"parsed":true,"ai_readable":true,"document_type":"book","page_count":270,"navigation_url":"https://workshop.closeclaw.top/ai/book/ce325a04-5bc9-4819-a776-439d90410b32","title_url":"https://workshop.closeclaw.top/ai/title/Migrant%20Labour%20in%20the%20Gig%20Economy%20The%20Intersection%20of%20Migrant%20Labour%2C%20Platform%20Capitalism%2C%20and%20Resistance","fixed_page_url_template":"https://workshop.closeclaw.top/ai/book/ce325a04-5bc9-4819-a776-439d90410b32/page/{printed_page}","path_api_url_template":"https://workshop.closeclaw.top/api/ai/book/ce325a04-5bc9-4819-a776-439d90410b32/page/{printed_page}","read_url":"https://workshop.closeclaw.top/api/ai/read/ce325a04-5bc9-4819-a776-439d90410b32","page_url":"https://workshop.closeclaw.top/api/ai/books/ce325a04-5bc9-4819-a776-439d90410b32/page","search_url":"https://workshop.closeclaw.top/api/ai/books/ce325a04-5bc9-4819-a776-439d90410b32/search"},"page":{"printed_page":161,"pdf_page":173,"physical_index":173,"physical_index_base":0,"printed_page_status":"recognized","page_sha256":"3d465709c9840c3350918512d3295cd10b64fb6ddb7bda34bda64c25ccc29a50"},"chapter":"Dynamics ofVirtual Work","content":"“Most people see it as a place of passage in Brazil. In Portugal, it is seen as a means of survival”. [E11, Woman, 48 years old, Brazil]\n\n“There were colleagues that when they came in started talking bad about their work. You are in a place with air conditioning, with a computer, you earn more than the average Portuguese person and you are speaking in your natural language, which is a benefit. You are in another country, and you have to adapt to it”. [E5, Woman, 55 years old, Venezuela]\n\nIn many cases, this is stigmatised work, manifested through situations of racial, sexual, migrant and gender harassment, in which the workforce finds itself in situations of enormous social vulnerability and which, for survival purposes, is subjected to precarious employment relationships.\n\n“When I started everything was fantastic, but when I reached the secondyear things started to get complicated. My metrics are always great, but I start to feel harassed. The supervisor told me that I was a piece of trash who had to go home, and even wanted to report me to the SEF. I remember that, at the time, the SEF came here to the centre, and that day was a Wednesday, and thankfully I had the day off, they took a deported Colombian and a woman from Equatorial Guinea who got arrested”. [E4, Man, 44 years old, Venezuela]\n\n“Many immigrants come here, from France, Spain, Africa, Equatorial Guinea, Columbia, Brazil and Argentina. It is a multicultural mix because behind this there is precariousness (…) There is a high turnover of people in every call centre service in Portugal. There are more immigrants and LGBT people who take refuge in this work, but they also suffer seriously anyway. There are also doctors, surgeons and lawyers, systems engineers who are in call centres as their main profession (…) Why do you think the government needs immigrants with expressions of interest? Because it is precarious work and that is what this type of business needs, whether due to naivety or ignorance where people just cry (…) They are not paid extra for speaking other languages and overtime”. [E4, Man, 44 years old, Venezuela]\n\n6 VULNERABILITY AND RESISTANCE AMONG DIGITAL …\n\n161","previous_page":160,"next_page":162}