{"resolved":true,"match_type":"uuid","source_type":"original_book","book_id":"ce325a04-5bc9-4819-a776-439d90410b32","title":"Migrant Labour in the Gig Economy The Intersection of Migrant Labour, Platform Capitalism, and Resistance","author":null,"edition":null,"publisher":null,"year":null,"isbn":"9783031912610","requested_by":"printed_page","book":{"source_type":"original_book","book_id":"ce325a04-5bc9-4819-a776-439d90410b32","id":"ce325a04-5bc9-4819-a776-439d90410b32","uuid":"ce325a04-5bc9-4819-a776-439d90410b32","title":"Migrant Labour in the Gig Economy The Intersection of Migrant Labour, Platform Capitalism, and Resistance","normalized_title":"migrantlabourinthegigeconomytheintersectionofmigrantlabourplatformcapitalismandresistance","author":null,"edition":null,"publisher":null,"year":null,"isbn":"9783031912610","isbns":["9783031912610","9783031912627"],"parsed":true,"ai_readable":true,"document_type":"book","page_count":270,"navigation_url":"https://workshop.closeclaw.top/ai/book/ce325a04-5bc9-4819-a776-439d90410b32","title_url":"https://workshop.closeclaw.top/ai/title/Migrant%20Labour%20in%20the%20Gig%20Economy%20The%20Intersection%20of%20Migrant%20Labour%2C%20Platform%20Capitalism%2C%20and%20Resistance","fixed_page_url_template":"https://workshop.closeclaw.top/ai/book/ce325a04-5bc9-4819-a776-439d90410b32/page/{printed_page}","path_api_url_template":"https://workshop.closeclaw.top/api/ai/book/ce325a04-5bc9-4819-a776-439d90410b32/page/{printed_page}","read_url":"https://workshop.closeclaw.top/api/ai/read/ce325a04-5bc9-4819-a776-439d90410b32","page_url":"https://workshop.closeclaw.top/api/ai/books/ce325a04-5bc9-4819-a776-439d90410b32/page","search_url":"https://workshop.closeclaw.top/api/ai/books/ce325a04-5bc9-4819-a776-439d90410b32/search"},"page":{"printed_page":164,"pdf_page":176,"physical_index":176,"physical_index_base":0,"printed_page_status":"recognized","page_sha256":"6c9304fa777474d124fb5381a39eb88202fb2207a1e3f9f63cdf2353a691f082"},"chapter":"Dynamics ofVirtual Work","content":"“There is a chat called OyeTalk where you have to apply or notify (...) I have a company phone where you have to connect via VPN. But they wanted to install an application on my phone, and I said no. (…) You know what they say to me, instead of paying me the difference in the cost of cold weather? We recommend having a blanket, secondly having a cup of hot tea and a cat by your side”. [E4, Man, 44 years old, Venezuela]\n\nRegarding trade unions, there is concern from some unions around immigrants, for there are delegates who speak foreign languages or are native. Nevertheless, people do not seem to be interested in trade unions or politics, mainly due to their irregular situation in the country.\n\n“In Venezuela unions are not well regarded because it is a mafia. Here it is a little different, but it also has a political content of profit logic. The union has to be dependent on all workers. They cannot think of the communist logic of that the owner of the company is the bad guy and the worker is the victim, they see that it is bad to make a profit from a business”. [E5, Woman, 55 years old, Venezuela]\n\n“I was already a union member, and my experience wasn’t that good (…) They went with me to speak to the company, but I didn’t have support from them. And we had to take legal action because my dismissal wasn’t fair and the union was always saying yes, let’s see, let’s do that and that and I ended up leaving the union. Doing things on the outside I had better results. The union must be something that is meant to bring benefits to the employee, to carry out strikes, but at the end of the day those who benefit are on the employer’s side. These union members were fired after a while time, and they could find a solution for them. So, I don’t really believe in the union”. [E6, Man, 45 years old, Venezuela]\n\nMost call centre workers feel that they do not and cannot build a career in call and contact centres in Portugal, because social mobility is not for everyone.\n\n“I don’t feel like I have a career. They don’t allow it because there is no meritocracy. You have to be a total devotee of the boss, you have to be part of the elite club, which is the pure mechanism of capitalist wear and tear that is 21st century slavery”. [E4, Man, 44 years old, Venezuela]\n\n164\n\nI. ROQUE","previous_page":163,"next_page":165}