{"resolved":true,"match_type":"uuid","source_type":"original_book","book_id":"ce325a04-5bc9-4819-a776-439d90410b32","title":"Migrant Labour in the Gig Economy The Intersection of Migrant Labour, Platform Capitalism, and Resistance","author":null,"edition":null,"publisher":null,"year":null,"isbn":"9783031912610","requested_by":"printed_page","book":{"source_type":"original_book","book_id":"ce325a04-5bc9-4819-a776-439d90410b32","id":"ce325a04-5bc9-4819-a776-439d90410b32","uuid":"ce325a04-5bc9-4819-a776-439d90410b32","title":"Migrant Labour in the Gig Economy The Intersection of Migrant Labour, Platform Capitalism, and Resistance","normalized_title":"migrantlabourinthegigeconomytheintersectionofmigrantlabourplatformcapitalismandresistance","author":null,"edition":null,"publisher":null,"year":null,"isbn":"9783031912610","isbns":["9783031912610","9783031912627"],"parsed":true,"ai_readable":true,"document_type":"book","page_count":270,"navigation_url":"https://workshop.closeclaw.top/ai/book/ce325a04-5bc9-4819-a776-439d90410b32","title_url":"https://workshop.closeclaw.top/ai/title/Migrant%20Labour%20in%20the%20Gig%20Economy%20The%20Intersection%20of%20Migrant%20Labour%2C%20Platform%20Capitalism%2C%20and%20Resistance","fixed_page_url_template":"https://workshop.closeclaw.top/ai/book/ce325a04-5bc9-4819-a776-439d90410b32/page/{printed_page}","path_api_url_template":"https://workshop.closeclaw.top/api/ai/book/ce325a04-5bc9-4819-a776-439d90410b32/page/{printed_page}","read_url":"https://workshop.closeclaw.top/api/ai/read/ce325a04-5bc9-4819-a776-439d90410b32","page_url":"https://workshop.closeclaw.top/api/ai/books/ce325a04-5bc9-4819-a776-439d90410b32/page","search_url":"https://workshop.closeclaw.top/api/ai/books/ce325a04-5bc9-4819-a776-439d90410b32/search"},"page":{"printed_page":184,"pdf_page":194,"physical_index":194,"physical_index_base":0,"printed_page_status":"recognized","page_sha256":"31403944a7435f9e04ead2c4b1f770cbff26f1ca743c35bd588e7982ea2e97b7"},"chapter":"Dynamics ofVirtual Work","content":"The first meeting with platform workers showed the complex dynamics that underpinned the process of collective organising of migrant workers. As the unionist interviewee recounted, the first contact opened a phase of dialogue aimed at finding common points of coordination and action:\n\nOur general secretary was who started first organising cleaners when he was a student. But couriers we had no absolute idea […] Couriers came to us and they said, “we have seen what you have done with cleaners and we have seen the high-profile campaigns you have organised and please can you do the same for us?” And I think they have really evolved with the support of IWGB, trying to design actions trying to be eye-catching because they can make a big difference. But when they came to us, we have essentially asked few basic questions: how many people you have, who is interested, and we usually ask for a dozen people […], what were the main issues in their workplace, and we focused on one or two issues and we heavily campaigned those. With couriers we played that playbook and tried to be as ambitious as possible as well being focused on what workers wanted really to achieve because I think it’s why we stand out along the times in the union movement because ofour willingness to respond to radical requests and that’s the thing on what couriers were interested in.\n\nA window of opportunity thus opened thanks to the initiative of the food-delivery workers themselves, in search of a trustworthy interlocutor able to listen and interpret emerging needs, which were not entirely codified. It is for this reason that in this first phase of their activities of collective organising, collecting, analysing and understanding demands for claims were the basis for defining the first strategic actions capable of orienting the energies of the protest, concentrating on issues widely shared by workers. The testimony reported here by an IWGB unionist also underlines the need to assess the existence of a minimum number of workers interested in playing an active role in organising protest actions. On the one hand, this aspect granted the union the possibility of developing a solid dialogue with a group of workers that could act as an intermediary with the wider ethnic groups of workers potentially interested in supporting protest actions and awareness-raising campaigns. On the other hand, it guaranteed the possibility of actively supporting a group of workers by sharing practices and tools for a collective struggle that in a medium-term perspective could become an autonomously manageable heritage:\n\n184\n\nP. BORGHI AND A. MURGIA","previous_page":183,"next_page":185}